To update Stratus' firmware, download the Stratus Update Tool located at www.chaosaudio.com/downloads
Update Instructions
1. Connect your Stratus to your computer via USB-C.
2. Wait for Stratus to fully boot.
3. Run Stratus Update Tool as described below for your operating system.
4. Click "Check for updates".
5. Click "Connect the Pedal".
6. Click "Update".
7. Stratus will flash red and yellow upon successful update.
8. Do not unplug Stratus until the Stratus Update Tool indicates that the update is 100% complete.
Download Instructions
Windows:
- Download the Windows application
- Follow the prompts in the Microsoft Store for easy installation
- Launch the update tool from your Microsoft Store Library
- Download the Mac application
- Follow the prompts in the App Store for easy installation
- Launch the update tool from Launchpad (or how you normally would for any other Mac application)
NOTE: Must be running macOS Big Sur 11.0 or higher.
TROUBLESHOOTING
If you're having problems updating your Stratus, try the following steps:
- Try using a different USB-C cable to complete the update.
- Try relaunching Stratus Update Tool, and try unplugging and re-plugging your Stratus pedal.
- Try restarting your computer.
- If you're getting a "Failed to connect the pedal" error, please make sure the pedal is fully booted and that you're not simultaneously running a virtual machine (like Parallels for Mac).
If you have any other questions please email us at support@chaosaudio.com