Our best advice for troubleshooting is:

1. Check your connection to Stratus® in the Chaos Audio mobile app if your pedal is not functioning as intended.

2. Restart Stratus and see if the issue is resolved.

• Unplug Stratus from power
• Wait at least 10 seconds
• Plug Stratus back in
  

3. Make sure your pedal's firmware is up to date using the Stratus Update Tool.

4. Make sure your Chaos Audio mobile app is up to date.

5. Reach out to us at support@chaosaudio.com. We'll help you resolve your issue.

If you have any other questions, please email us at support@chaosaudio.com