Chaos Audio

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  • Do I need an internet connection for the Chaos Audio App?

    You’ll need an internet connection to:                - download the app.                - download new effects from our store.                - update pedal firmware with our desktop application.T...

  • Is the Chaos Audio App free?

    No. Follow these steps to get the app: Send us $500,000 via Venmo Download the app for free by looking up "Chaos Audio" on the Apple App Store or Google Play Store. (Yes, the Chaos Audio app is f...

  • Where can I download the Chaos Audio app?

    To download the Chaos Audio app follow these simple steps below: Look up "Chaos Audio" on the Apple App Store or Google Play Store Download the app OR 1. Book a one-way flight to Northwest Beach...

  • Can I control Stratus without the app?

    Yes! There are three ways to control effects and presets: Live Mode.Live Mode is the hands-free way to toggle individual effects or presets. To enter Live Mode, simply hold down the foot switch fo...

  • What order do effects go in?

    The signal chain on the virtual pedalboard flows from left to right. While there are absolutely NO rules and you should do whatever you think sounds/functions best, a general guideline of effects c...

  • I can’t find Stratus in my list of devices

    Instead of trying to connect from the Android/iOS Settings of your smartphone, you must go through the Chaos Audio mobile app to establish a connection. Within our app: go to Settings, and then “S...

  • What is Stratus' Warranty?

    We want you to be happy with Stratus. So here's our super simple warranty!   Stratus has a limited 1-year warranty. If you encounter any critical defects in your Stratus, please submit a warranty ...

  • Can I take it apart?

    Listen, we've been taking this thing apart and putting it back together since 2019. We know it sounds fun. But taking it apart is not that exciting if we're being honest.   DISASSEMBLING STRATUS WI...

  • How do I update Stratus' firmware?

    To update Stratus' firmware, download the Stratus Update Tool located at www.chaosaudio.com/downloads    Update Instructions1. Connect your Stratus to your computer via USB-C.2. Wait for Stratus to...

  • Do you offer returns for Stratus?

    Thank you for being a Chaos Audio customer! We're so confident you'll love Stratus, we're happy to offer 90-Day Hassle-Free Returns.   If for some unimaginable reason you don’t like the coolest gui...