Chaos Support

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Activity overview

Latest activity by Chaos Support
  • Chaos Support created an article,

    • Update Tool Troubleshooting - MacOS

    If you're having trouble updating your Stratus pedal on MacOS, the following steps may help:1) Go to Finder -> "Go" in the top toolbar -> "Go to Folder..." -> type "/usr/local/" and press Enter. ...

  • Chaos Support created an article,

    • Using Live Mode

      Live Mode is the hands-free way to control individual effects. To enter Live Mode, simply add one or more effects to your chain, then press and hold Stratus' foot switch for 3 seconds. Once in ...

  • Chaos Support created an article,

    Stratus Modes

    Stratus has two different control modes: Master ModeIn Master Mode, Stratus' foot switch toggles the entire effects chain on or off. Turning the Multiknob adjusts the master volume, and pressing t...

  • Chaos Support created an article,

    • Updating Stratus' firmware

    To update Stratus' firmware, download our desktop update tool located at    Update Instructions1. Connect your Stratus to your computer via USB-C.2. Wait for Stratus to...

  • Chaos Support created an article,

    • Supported mobile devices

    The Chaos Audio app works with most Apple iOS devices and Android devices. The app is optimized for performance on mobile phones, and tablet optimization is in the pipeline. We recommend using a sm...

  • Chaos Support created an article,

    • [Do I always need an internet connection to use the app/Stratus?]

    You’ll need an internet connection to:                - download the app.                - download new effects from our store.                - update pedal firmware with our desktop application.T...

  • Chaos Support created an article,

    • [Why can't I connect to my Stratus via the Chaos Audio app?]

    When facing connection issues with Stratus, try these steps: Make sure Bluetooth is enabled in your device's settings Close and re-launch the Chaos Audio app Power cycle Stratus. Unplug from power...

  • Chaos Support created an article,

    • Download the Chaos Audio app

    To download the Chaos Audio app follow these simple steps below: Look up "Chaos Audio" on the Apple App Store or Google Play Store Download the app OR 1. Book a one-way flight to Northwest Beache...

  • Chaos Support created an article,

    Why is my Stratus Update Tool not launching on Mac?

    This is likely occurring due to a known but undiagnosed software issue. We are working on a fix to make this process more seamless, but please refer to the following Help article for a potential fi...

  • Chaos Support created an article,

    • Multiknob functions

    Stratus has two modes:   Master Mode In this mode, the Multiknob is used as a master output volume control and Looper switch. While looping, turning the Multiknob will adjust the volume level of yo...