Chaos Support

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  • • Stratus hardware overview

    LEDs – The interactive LED strip lets you know when Stratus is booting, the status of your effects chain, your current volume, and much more.   Multiknob – The Multiknob controls a variety of fun...

  • • Pedalboard page

    This page contains your virtual effects chain. Tap the plus (+) button in the center of your screen to begin adding effects from your library. Once you add an effect, you can tap the pedal art once...

  • • Powering Stratus

    To power Stratus, we recommend using the 9V DC input. The USB-C port is capable of powering Stratus but may incur additional noise within the audio signal.   WARNING: Only use a center-negative, 9...

  • • Supported mobile devices

    The Chaos Audio app works with most Apple iOS devices and Android devices. The app is optimized for performance on mobile phones, and tablet optimization is in the pipeline. We recommend using a sm...

  • • Library page

    This page shows any saved effects or presets on your mobile device. Once you save an effect from Tone Shop, it will stay in your "Effects" tab for easy access. "Presets" can be easily added to your...

  • • Tone Shop™

    Tone Shop™ is our online platform which consists of effects/algorithms created by Chaos Audio and other brands! You must download effects from Tone Shop™ into your Library + install them onto your ...

  • Getting Started

    Included in your box, you'll find: Stratus USB-C cable Rubber feet Stickers and documentation Before using Stratus, you'll need to download the Chaos Audio mobile app. Download our app from the A...

  • What order should I put my effects in the virtual pedalboard?

    The signal chain on the virtual pedalboard flows from left to right. While there are absolutely NO rules and you should do whatever you think sounds/functions best, a general guideline of effects c...

  • • Updating Stratus' firmware

    To update Stratus' firmware, download the Stratus Update Tool located at www.chaosaudio.com/downloads    Update Instructions1. Connect your Stratus to your computer via USB-C.2. Wait for Stratus to...

  • • Download the Chaos Audio app

    To download the Chaos Audio app, use the following links: If you're on an iPhone or iPad, click here If you're on an Android device, click here You can also search for "Chaos Audio" in your respec...